DW with StormWash+™ 44dBA recessed handle in Black Stainless steel (DW80B6060UG)
Samsung's excellent customer…
06/22/2022 10:11
I received my new Samsung dishwasher on the 18th, but upon inspection I realized that the top rack level selector was broken. I immediately called Samsung and they said they would take care of the issue ASAP. A local appliance repair shop called that same day and told me they bring bringing over that part the following Monday somewhere between 9 - 12 and I need to be home. Samsung called me every three or four days see how the process was going. The appointment time came and went without call from the repair person. I then called them and asked what their ETA was they told me that they cancelled my appointment because the part wasn't there and it's on backorder. Now the repair persons customer service was crap, but Samsung did an excellent job following up every 3 or 4 days. 3 weeks later the installer dropped off the part and I replaced the broken rack with the new one.
So as far as the functioning of the dishwasher it is fantastic and super, super quiet. Our old dishwasher sounded like a car wash. Everything comes out perfectly clean. I have noticed some water spotting on plastic containers, but that might be just due to a lack of Jet-Dry. The wash cycle might be a little bit on the long side from my previous dishwasher but I've yet to have a single dish come out dirty, which was a problem in the previous dishwasher. The top rack with the level adjuster makes it so I can fit a full size blender reservoir into the bottom 4 EZ washing. The gorgeous black stainless steel exterior is a huge modern upgrade from our previous dishwasher. I have not been able to test the Wi-Fi functionality or some of the other settings. I may amend my review later after doing so, but as of right now I am very pleased and would highly recommend the new Samsung model dw80b6 060ug to anyone looking to upgrade their current dishwasher.
jziegler1
bloomsburg , Spojené státy americké
Age: 44
Gender: Female