HP Instant Ink 3 month plan $15 Prepaid Card
Convenient HP ink supply…
03/15/2022 14:51
I ordered a prepaid instant ink card online the proceeded to sign up for ink plan online. I had a great deal of trouble as the site kept defaulting to an older printer I had instead of the one I typed in the model number for. It was such a problem which I could not solve by using the HP trouble shooting page I gave up and wanted to get a refund. I call the store I bought it from and they would not give me a refund but told me to call HP at a toll free number which I did and I explained my issue. I was then referred another number 1-866-625-3906 to get woman who was very knowledgeable and walked me through a procedure which took time but finally fixed everything. From there I was able to sign up; my printer for one was plugged directly into my computer and for instant ink to work it must be one wifi . I just got my first set of ink today and so far so good. I would have given it 5 stars if it wasn't so difficult to set up. If you don't have Wifi you will not be able to use this service. Also on the day I registered they raised the price by $1.00 per month was $4.99 now $5.99 I had further difficulties with instant ink involving a software issue; and once again had to call HP for help. The woman did work with me and solve the issue which was my print queue which would lock up. I would have to delete it and reboot my computer every time I wanted to print which was really annoying. HP should have worked the bugs out of the software used in the program before putting out there for us to use. hp's support is thankfully great otherwise I would have tossed out my printer and never again bought an HP product ; when I need to print ; I need to print now and don't need problems to deal with
koatree
Kaneohe , Spojené státy americké
Age: 65
Gender: Female