RF24R7201SR
A Family or Foodie Dream…
06/13/2019 23:45
When my new Samsung Refrigerator first arrived, I was amazed at how much it improved the look of my kitchen. This piece will give even a dated kitchen a modern feel. The first thing my kids did when they saw it was run their hands all over it as if it were a dog - the surface was not affected. Whether you have kids or not, this smudge resistant technology is brilliant.
The shelves come positioned just over 9 inches high, which does not allow things like beverage or milk containers to stand straight up so you will most likely need to adjust them. The awesome thing about this model is that you can customize the shelves to your specific needs. There is a shelf that flips up via hinges next to the ice maker so that even tall bottles of wine can be accommodated. I love that this model can store anything from a giant stockpot to a large sheet cake. I have lowered the upper right-hand shelf and now have a place for all of the tall items we use and the smaller items are on their own shorter shelf, not piled on top of each other as they might be in a side by side.
The FlexZone drawer- I’ve never had one before, but it turns out this is a really cool feature. You can actually adjust the temperature according to what you are storing in this drawer. This is where you could store wine, cake or cheese, deli items (pineapples, potatoes, biscuits), other beverages such as bottled water, soft drinks or beer, and meats. Each category will require a different temperature setting and the guide explains this really well, including that you should not store leafy vegetables here nor glass bottles at a beverage or meat temperature. I currently have some assorted cheeses and root vegetables in my FlexZone and am excited to be able to have so many options when I’m prepping for my next party. It is always a challenge trying to make different sized trays of food to fit, but I know it won’t be a problem with this Samsung model.
I love the door alarm. Adults may not need the reminder, but when my kids are looking for something to eat and hear that beep, they know they need to close the door quick - such a smart feature!
The freezer - ok, so I do like that there is an upper and lower drawer within the freezer compartment so that items are not just piled upon each other in the whole area of the freezer. That being said, the one thing that is a negative for me is that the lower basket does not seem to maximize the space of the unit. The unit measures 36 inches across, yet the lower basket has a width of 28 inches. It looks like the basket could have been almost two inches larger on either side, giving more usable freezer space.
Samsung Customer Service - I called Samsung Customer Service by dialing the number that came on the sticker on the inside of the fridge. My issue was regarding the shelves, but I was also curious how quickly customer service would be able to help (for the purposes of writing this review and also in case any major issues ever pop up). Well, Andres at Samsung answered my call almost immediately and was helpful, polite and cheerful. If you have ever had to deal with customer service for anything, you will really appreciate Samsung. I was able to be helped without needing to sacrifice two hours of my day and jumping through all of the hoops I’ve experienced with other companies’ call centers. Amazing!!
Overall, I would recommend this refrigerator for anyone from families to foodies. There is a place for everything and it has so many great features. It also doesn’t hurt that it has a gorgeous aesthetic. Our family gives this Samsung 5 stars.
heather195
Wilmington , Spojené státy americké
Age: 48
Gender: Female