HP OfficeJet 8012e All-in-One EBUYER
Solid well built all round…
21/07/2021 22:28
Having been out of the home printer game for a very long time, I decided to bite the bullet and purchase this. The deal breaker was the scanning facilities for me!
Now I am certainly no super computer geek but I do love getting my teeth into the setting up of any new gadget/device that I get my paws on.
I followed the instructions both on the built in onscreen display on the printer. I must add at this stage that the enclosed start up guide although very simple and straightforward, weren’t that great.
Now the model I purchased was the 8012 e, It would help if the exact model was listed (you are told it is important to enter your full model name exactly as stated on the machine). Not helpful when, after having done this, you are told there is nothing listed under that description! Felt like I was going crazy at this stage.
There were a few thwart moments when I walked away from the printer, as it tested me to the limits, especially when it came to the wifi set up Grrrr!! The app was very tedious and it didn’t recognise the printer at first, after several attempts & conceding defeat I was greeted by an error message of having to contact the help desk, for further assistance. This resolved itself and I didn’t have to make contact with the service desk for assistance.
Once set up completed via the HP Smart app, printing is really quick compared to the heavy duty printers I have at the office. Scanning is really quick as well and the document feeder is an added bonus. General printing quality, the build quality is solid and very sturdy or the price.
By biggest disappointment and shock is the eye watering prices for ink replacement. The printer is Instant Ink Ready with 6 Months Trial Included. *BUT* This needs to be registered within 7 days of purchase to take advantage of the trial offer.
Me being me really went in deep on this and Investigated all the small print before making any form of commitment initially I decided on the 3.99 a month plan which gives 100 pages/month. I selected this plan as being a new printer there would be a likelihood (new toy syndrome) of higher volume printing, having done a few quick calculations in my head, after all what could go wrong, as the small print said I could downgrade the chosen plan at any time.
Contrary to the product description This printer (8012) does NOT scan both sides automatically. I have been trying to utilise this function to no avail. Overall a good all round solid multi-functional printer!
Specialktg211
London , Spojené království
Age: 46
Gender: Female